PURCHASING & SHIPPING POLICIES
Our products are in high demand. Please allow all orders to have a 1-14 day shipping process time. We will do our best to ship within 1-2 business days. Gem Blvd's crystals restock and sell out quite often which results in a backup of orders, that's why the processing time is longer. There are sometimes delays and, on our homepage, there will be messages and updates regarding our products.
After your order has been processed and is complete, the packaging will be shipped by USPS (United States Postal Service.) Your order will be a tracked shipping system so your order can be tracked easily. After your order has been shipped, we will email you an estimated arrival time with a tracking number. Please make sure to pay attention to the location of your package. Some packages may require a signature upon arrival. If you are not home on the delivery day, you will receive a slip to be collected at your local office. If you fail to collect this package from the local office, it will be returned to our company within 15 days. You will not receive any type of refund. You may place or re-order you package again.
For the safety of our products, all orders will be packed accordingly for shipping using bubble wrap, tissue paper, and reusable bags, to ensure the safe arrival of our products. Should our products be damaged during our shipment, depending on the situation, you may be eligible for store credit.
Our shipping is calculated at checkout time based on location, weight, quantity, etc. The determining factors of shipping costs sometimes, unfortunately, can not be controlled as they are automatically generated through our carrier. Included is a $4.00 handling fee to cover all packaging costs and time-frames.
If for some reason you are requiring an express process, please checkout the express shipping cost and requirements. If you cannot see any items on our site, please be advised that products sell out fast and will show up again when restocking begins. All prices are US valued dollar and will show at check-out. Currently, we only ship in the US.
By purchasing our products, you have agreed and understand our shipping process and arrangements.
