Sometimes our products sell out quickly due to high demand of rare items. Purchases, sometimes, are not always guaranteed due to high volume on our restocking dates. Please be advised before purchasing our products, Please check our availability of that product and restocking dates. This will be posted on our home page update tabs. You can sign-up to our email list to be notified when new items come in or for any additional information. Because we are a small business, it is our job to do our best, to obtain as much stock and process your order as quickly as we can. There is NO REFUNDS, RETURNS, or EXHANGES will be permitted. ALL sales are final including NO CANCELLATION order as well. Please double-check your order at check-out to make sure the items you want/needed is correct. Any items that you may have accidently ordered, you will not receive a bank refund. Please make sure that your address and email are correct. If changes are needed, please correct it before the package is marked "Shipped" in an email to you with your tracking number. If you fail to do so, your package will be returned to us at Gem Blvd as a "Returned to Sender." If this occurs, no refund will me made. No exceptions. because of the amount of volume we ship, please make sure all information is correct. If your packages are of high cost value, you may also be required to sign for it as it arrives to your address to prevent and loss of theft. If you are not available or home to sign for the package, a mail slip will be left at your door or mailbox. This will insure you the time to pick-up your package at the local post office. The address or contact phone number will be left on your slip. If you fail to collect the parcel within 15 days, the package will be returned to us on our expense with no refund may be issued. Because of the high volume of shipping we do, lost or stolen packages will not be refunded or shipped for a second or third time. Once your package leaves our warehouse, we are no longer responsible or do we have control over that package. All packages are sent with tracked shipping to prevent these issues.
